Design thinking is a process for solving problems creatively, which focuses on the needs of the customer or end-user.
This one-day Design Thinking: An Introduction course will give learners the tools to use design thinking for designing new products, services, and experiences, along with leading organization change.
Topics that are discussed include: using design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, applying different brainstorming techniques to identify innovative ideas, using effective design research, understanding the value of creating prototypes to test ideas, and how to keep design ideas moving forward.
The material is fully customizable. We’ve included everything a trainer needs to conduct practical and valuable training sessions.
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