Digital Transformation: Communication and Sales Channels
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Digital Transformation: Communication and Sales Channels Courseware

  • Customizable teaching manual
  • includes FREE student workbook
  • includes FREE quick reference guide
  • includes FREE PowerPoint slides
  • AND additional teaching aids
  • No annual renewal fees
  • Unlimited reprinting rights
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$495

About Digital Transformation: Communication and Sales Channels Courseware

The era of brick-and-mortar establishments being the sole avenue for businesses is long gone. Now, consumers are logging in, browsing, comparing, and making purchase decisions in the digital realm.

This one-day course will ensure that participants understand the value of learning about a business's customer in order to effectively engage, and connect with, them.

Topics covered in the course include:

  • Common digital tools and platforms companies are using to reach audiences.
  • The importance of a consistent customer experience across all platforms.
  • How to learn about the customer and ensure a brand's marketing and sales strategies are relevant and valuable for them.
  • Combatting the common pain points for consumers interacting with a company's digital tools.
We also offer an eLearning solution as well.
For an initial overview of this solution, please watch this short video.

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