About Digital Transformation: Processes Courseware
Automation and streamlined digital processes can significantly reduce operational inefficiencies, manual errors, and redundancies. This one-day course will ensure participants understand the potential benefits automation and other technologies can offer.
Topics covered in the course include:
Process mapping and its benefits.
Automation and how it can be used in processes.
The principles of Lean and DevOps and their relevance in digital transformation.
The value of customer and employee centricity in organizational change.
Combating resistance to change.
How to use which processes to improve.
We also offer an eLearning solution as well. For an initial overview of this solution, please watch this short video.